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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex Cupp

Alex Cupp

February 27, 2026

5  out of  5
rating by Alex Cupp
"Top of the line customer service!! Always super responsive & eager to help! They really help you feel covered & have peace of mind in your most stressful moments."
We responded:
"Alex, we're happy to hear you found our customer service top-notch! We're pleased to provide you with peace of mind during stressful moments. Our team is always eager to assist you with your insurance needs. Thank you for your kind words! - Cyndi Davidson - State Farm Insurance Agent, Liberty, MO"
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Sam Tooley

February 13, 2026

5  out of  5
rating by Sam Tooley
"Preston got me set up with a fantastic rate and made the whole process real simple and easy . He needs a raise and promotion"
We responded:
"Sam, thank you for your fantastic feedback! I'm happy to hear that our team was able to assist you with a great rate and make the process smooth. I'll be sure to pass along your kind words to him. If there's anything else we can do for you, just let us know!"
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Kyle Lewis

February 12, 2026

5  out of  5
rating by Kyle Lewis
"Preston has been great so far, just switched over and everything has been seamless up date. No complaints and am excited to work with State Farm and Preston!"
We responded:
"Kyle, thank you for sharing your experience! I'm happy to hear that our office has been helpful and that your transition has been smooth. We're excited to have you with us at State Farm. If you ever need anything, just let us know!"
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Aubrey Gray

February 7, 2026

5  out of  5
rating by Aubrey Gray
"preston abbott saved me money & was super easy to talk to during the process!!!"
We responded:
"Aubrey, thank you for your feedback! I'm glad to hear that our office was able to assist you and make the process smooth. If you have any more questions or need further assistance, feel free to reach out anytime!"
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James Harrelson

January 30, 2026

5  out of  5
rating by James Harrelson
"Amazing people, very helpful and friendly."
We responded:
"Thank you, James! I'm happy to hear that you found our team helpful and friendly. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Amanda Kauzlarich

Amanda Kauzlarich

January 26, 2026

5  out of  5
rating by Amanda Kauzlarich
"This agency is always personable, helpful, and quick to respond. I highly recommend them."
We responded:
"Thank you, Amanda! I'm happy to hear that you find our team personable and helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Max Smedley

January 25, 2026

5  out of  5
rating by Max Smedley
"Tiffany went above and beyond to assist me with adding the Drive Safe app on my phone. I highly recommend this agency."
We responded:
"Thank you, Max! I'm happy to hear that Tiffany provided exceptional assistance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Christina Quick

December 19, 2025

5  out of  5
rating by Christina Quick
"I have worked with Tiffany was is very knowledgeable, professional, and courteous. Cyndi's office is top notch!"
We responded:
"Thank you for your review, Christina! I'm happy to hear that Tiffany's expertise and professionalism made a positive impact. Our office strives to provide top-notch service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Maddie Kauzlarich

Maddie Kauzlarich

December 19, 2025

5  out of  5
rating by Maddie Kauzlarich
"I would highly recommend Cyndi's team to help with any of your insurance needs. They are knowledgeable & professional."
We responded:
"Thank you, Maddie! I'm happy to know that you found our team knowledgeable and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Ethan Johnson

November 25, 2025

5  out of  5
rating by Ethan Johnson
"Preston is an incredible agent, his customer service skills are fantastic, and his vast knowledge of the market and factors that influence coverage and rates helped me understand WHAT I am getting and WHY at the price. Great agent at a great agency!"
We responded:
"Ethan, thank you for sharing your experience! I'm happy to hear that Preston provided such excellent service and clarity on your coverage. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Tiffany Chandler

November 23, 2025

5  out of  5
rating by Tiffany Chandler
"I would highly recommend this agency for your insurance needs."
We responded:
"Wow, thank you for the five-star rating, Tiffany! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come."
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Heidi Dougherty

November 21, 2025

5  out of  5
rating by Heidi Dougherty
"5 star review for Preston. He was reliable and consistent throughout the process and always considerate about my situation!"
We responded:
"Thank you, Heidi! I'm happy to hear that Preston provided reliable and considerate service throughout your experience. Our team is dedicated to supporting you, and it's wonderful to know we met your expectations. Let us know if there's anything else we can assist you with!"
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Alice Ramey

November 18, 2025

5  out of  5
rating by Alice Ramey
"Preston did a great job describing what I wanted & needed. Very professional and very helpful. NOTE: This is from Dale Ramey."
We responded:
"Thank you, Dale! I'm happy to hear that Preston was able to assist you effectively and professionally. Your feedback is greatly appreciated. If there's anything else we can do for you, feel free to reach out!"
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Noah Bellamy

October 13, 2025

5  out of  5
rating by Noah Bellamy
"I had an amazing experience with Preston Abbott. He’s super responsive and easy to work with! Definitely the best agent I’ve worked with!"
We responded:
"Noah, thank you for your wonderful feedback! I'm happy to hear that Preston provided such a responsive and easy experience for you. We’re always here to assist with any of your insurance needs!"
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Madison Gorder

October 6, 2025

5  out of  5
rating by Madison Gorder
"Preston was very knowledgeable, responsive, and took the time to explain all my options clearly. I never felt pressured, and he helped me find the best coverage for my needs at a very reasonable rate. It's rare to find someone so professional and genuinely helpful in the insurance industry. Highly recommended!"
We responded:
"Thank you, Madison! I'm glad to hear that Preston provided such knowledgeable and responsive service. It's wonderful that he could help you find the right coverage without any pressure. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Ellen Enriquez

September 19, 2025

5  out of  5
rating by Ellen Enriquez
"Preston Abbott was wonderful to work with. He saved me $400 a month in my auto insurance. I can’t thank him enough or recommend him enough. He’s also such a pleasure to talk with. He makes you feel so comfortable about your insurance needs. If you need insurance or want to compare what you already have, give Preston a call. You won’t regret it."
We responded:
"Thank you, Ellen! I'm so happy to hear about your positive experience with Preston. It's great to know he was able to help you save on your insurance and make the process enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Angelina Vasbinder

Angelina Vasbinder

September 17, 2025

5  out of  5
rating by Angelina Vasbinder
"Best experience I've had with an insurance agent in over 50 years. Preston Abbott was great in setting up coverage for my new vehicle, very knowledgeable about rates , coverage, and what was best deal for me. Next week I cancelled other auto and home owners with other company and brought all to Liberty office. I have been able to walk into their office or call and get courteous on hands service. Appreciate Preston, and other staff for a great job. Highly recommend."
We responded:
"Angelina, thank you for sharing your wonderful experience! I'm happy to hear that Preston and the team were able to assist you effectively with your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need anything else, feel free to reach out!"
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Alicia Swanson

September 9, 2025

5  out of  5
rating by Alicia Swanson
"Preston was so great to work with! Very personable! Made switching insurance seemless and saved me money!!"
We responded:
"Alicia, thank you for sharing your experience! I'm happy to hear that Preston made the process smooth and helped you save money. We appreciate your feedback and are here for any future insurance needs!"
Profile photo of Rick Butler

Rick Butler

August 28, 2025

5  out of  5
rating by Rick Butler
"Cyndi was great, being retired military, I never had a representative I could call directly, it was always whoever answered the 800 number. After 25 years with same insurance company, I now have a personal contact and on top of that cut my home, auto and motorcycle rates by over 25%. Would recommend reaching out to that office for a quote."
We responded:
"Thank you, Rick! I'm happy to hear that Cyndi was able to provide you with the personal touch you were looking for and help reduce your rates significantly. It's wonderful to know that you now have a direct contact for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jonathan Fletcher

Jonathan Fletcher

August 12, 2025

5  out of  5
rating by Jonathan Fletcher
"Absolutely phenomenal!! I was in my first accident a few months back and they have been exceptional in helping me with every question, every phone call, and concern I've had during this process! Thank you to Preston and friend at this location (Forgot the name... sorry) and Brook at the State Farm call center!"
We responded:
"Thank you, Jonathan! I'm so happy to hear that Preston, Brook, and the rest of our team were able to support you through your first accident. We aim to make every step as smooth as possible for our customers. If you need anything else, just let us know!"
Profile photo of Leslie Abbott

Leslie Abbott

August 11, 2025

5  out of  5
rating by Leslie Abbott
"PRESTON ABBOTT IS THE REAL DEAL! 🤩 I've worked with a lot of insurance agents over the years, but Preston stands out from the pack. He's knowledgeable, responsive, and genuinely cares about his clients. My experience with him has been seamless - he's always available to answer questions, provide guidance, and offer tailored solutions. The level of service he provides is top-notch, and I appreciate his dedication to ensuring I'm protected. If you're looking for an exceptional insurance agent who truly puts clients first, look no further than Preston Abbott with State Farm! 👍 5/5 stars, hands down!"
We responded:
"Thank you, Leslie, for sharing your wonderful experience! I'm so happy to hear that Preston has been able to provide you with exceptional service. His dedication and commitment to our customers are truly valued. If you ever need anything else, feel free to reach out!"
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Robyn Bridges

August 5, 2025

5  out of  5
rating by Robyn Bridges
"Great service and helpful staff.great prices on insurance"
We responded:
"Thank you, Robyn! I'm happy to know you appreciated our service and found our team helpful. It's wonderful to hear you’re satisfied with our insurance prices. If you need anything else, feel free to reach out!"
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Payton Dyer

July 26, 2025

5  out of  5
rating by Payton Dyer
"The team was amazing and handled all the questions that I had! I would definitely recommend them."
We responded:
"Thank you for your review, Payton! I'm happy to hear that our team was able to assist you with all your questions. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Mike Blake

Mike Blake

July 21, 2025

5  out of  5
rating by Mike Blake
"The quote Preston gave me for a car I just bought was so good we looked into adding my motorcycle. Now I pay only a few dollars more for my auto and motorcycle than I was paying for just my motorcycle with my old insurance company. My Mom, my brother and I are all with State Farm. Super happy with the whole experience and Preston is a master of his craft!"
We responded:
"Thank you for your review, Mike! I'm delighted to hear that Preston was able to provide you with such a great quote for both your policies. It's wonderful to know that your family trusts us with your insurance needs. If there's anything else we can assist you with, just let us know. Enjoy the ride!"
Profile photo of Sherry Bellamy

Sherry Bellamy

July 14, 2025

5  out of  5
rating by Sherry Bellamy
"We worked with Preston Abbott for coverage on both our home and autos. He was very knowledgeable and responsive to all our questions. He was prompt and respectful. We’re very happy with the service he provided and feel confident that we have adequate coverage. Thank you Preston."
We responded:
"Thank you, Sherry! I'm delighted to hear that Preston provided you with such knowledgeable and responsive service. It's wonderful to know you feel confident in your coverage. If you ever have more questions or need assistance, we're here to help!"