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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olivia Koenig

Olivia Koenig

June 20, 2025

5  out of  5
rating by Olivia Koenig
"Preston was amazing! I switched my auto and renters policy from Progressive to State Farm and couldn't be happier with the process. He explained everything very clearly and made it so easy to switch. And saved me money too! 10/10 would recommend. Thanks for all your help!"
We responded:
"Thank you for your review, Olivia! I'm so happy to hear that Preston made your switch to State Farm smooth and beneficial. It's wonderful that he could provide clear explanations and help you save money. We appreciate your recommendation and are here if you need anything else!"
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Michelle Cummins

June 5, 2025

5  out of  5
rating by Michelle Cummins
"I had the pleasure of speaking with Tiffany at State Farm in Liberty, and I couldn't be more impressed. She was kind, knowledgeable, and incredibly helpful throughout our conversation. Tiffany took the time to answer all my questions with patience and clarity, making the whole experience smooth and reassuring. It's not every day you come across someone so genuinely pleasant and professional. Thank you, Tiffany, for your excellent service!"
We responded:
"Thank you for your wonderful feedback, Michelle! I'm delighted to hear that Tiffany provided such a positive experience for you. Her dedication to being kind and knowledgeable truly shines through. We're grateful to have her on our team. If you ever need anything else, feel free to reach out!"
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Trenton Kauzlarich

June 5, 2025

5  out of  5
rating by Trenton Kauzlarich
"the team was great and thorough. I would recommend this group for your insurance needs!"
We responded:
"Thank you, Trenton! I'm happy to hear that you found our team thorough and great. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Caden dyer

June 5, 2025

5  out of  5
rating by Caden dyer
"Office Staff was supportive and answered all of my insurance needs. I would highly recommend."
We responded:
"Thank you, Caden, for your kind words! I'm happy to hear that our office staff was able to support you and meet your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Michael Sales

June 2, 2025

5  out of  5
rating by Michael Sales
"Preston was great in helping me relocate to Missouri. Very genuine and knowledgeable making the switch very easy while making sure I had the right coverages. Highly recommend"
We responded:
"Thank you, Michael! I'm happy to hear that Preston was able to assist you so effectively with your move to Missouri. It's wonderful to know that he made the transition smooth and ensured you had the right coverage. We appreciate your recommendation! If you need anything else, feel free to reach out."
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William Harrington

May 10, 2025

5  out of  5
rating by William Harrington
"Recently, I had the pleasure of meeting an insurance agent, Preston Abbott, from this State Farm group. While I’m not a customer of Preston, he was the agent for my daughter, Hanna. As a person who is also in a customer facing job, it was refreshing to hear Preston discuss this in a manner that allowed my daughter to understand the nuances of her coverage. He stopped to ask her if she understood and used a few graphs to illustrate the coverage to make it relatable to her situation. Overall, his understanding of the industry and of his job was on point. And that he took the time to show us what he thought was best, Preston was never pushy or upselling. Just very customer focused and caring. I’d like to thank Preston for the time and effort he put into this single customer. An amazing person and a better human being. William H"
We responded:
"Thank you, William, for sharing your experience with Preston! I'm happy to hear that he was able to assist your daughter, Hanna, in such a clear and considerate manner. Preston's dedication to ensuring understanding and his customer-focused approach truly reflect our values. We appreciate your kind words and are here for any other insurance needs or questions you might have!"
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Francie Baska

April 29, 2025

5  out of  5
rating by Francie Baska
"This is an excellent agency. So helpful. I would highly recommend them. You need to talk to Preston Abbott. He helped me so quickly. In and out. He's very knowledgeable. Thank you Preston.!!!"
We responded:
"Thank you, Francie, for your feedback! I’m glad to hear that Preston was able to assist you efficiently and provide helpful service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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William Coltman

April 23, 2025

5  out of  5
rating by William Coltman
"Great personable job by Kyle. All expectations met."
We responded:
"Thank you, William, for your feedback! I'm glad to hear that Kyle provided a personable experience and met all your expectations. If you have any more questions or need any other assistance, feel free to reach out to our office. We're here to help!"
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Béty Lê Shackelford

April 17, 2025

5  out of  5
rating by Béty Lê Shackelford
"Preston was incredibly helpful, knowledgeable, and quick to respond. Very glad that we are with State Farm, literally saving us a good chunk of money while also being being fully covered. Thank you Preston!!"
We responded:
"Thank you, Béty, for sharing your experience! I'm happy to hear that Preston was able to assist you effectively and help you to save while ensuring full coverage. Your satisfaction is important to us, and we're here for any other insurance needs or questions you may have."
Profile photo of Lauren Lee

Lauren Lee

April 15, 2025

5  out of  5
rating by Lauren Lee
"Kyle Proffitt has been the perfect agent to get started with. He is concise and quick and answered all of my questions. Very happy. Would recommend."
We responded:
"Thank you, Lauren, for sharing your experience! I'm glad to hear that Kyle was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us."
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Jennifer Shaddox

April 12, 2025

5  out of  5
rating by Jennifer Shaddox
"Preston helped me and he was great to work with. Very knowledgeable and got me signed up for home and auto fast. 100% recommend."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad to hear that Preston was able to assist you efficiently. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dedra Hines

April 10, 2025

5  out of  5
rating by Dedra Hines
"Preston with State Farm helped us make a smooth transition in insurance coverage from Houston TX to Liberty MO. He was prompt and listened to our needs. I would highly recommend him."
We responded:
"Thank you, Dedra, for sharing your experience! I'm happy to hear that Preston was able to assist you with a seamless transition from Houston to Liberty. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Vaughn Kypke

April 3, 2025

5  out of  5
rating by Vaughn Kypke
"Preston was a real pleasure to work with. He was very prompt and didn’t hesitate to answer any questions I had. I didn’t feel rushed and was treated with respect. If you’re looking to contact a State Farm office about anything at all this is the one!"
We responded:
"Thank you, Vaughn, for sharing your experience! I'm happy to hear that Preston provided you with prompt and respectful service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Lisa Fisher

March 14, 2025

5  out of  5
rating by Lisa Fisher
"Preston was thorough and personable. He detailed my options and was able to save me money."
We responded:
"Thank you, Lisa, for sharing your experience! I'm happy to hear that Preston was thorough and personable in detailing your options and helping you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Arrow Legrand

March 4, 2025

5  out of  5
rating by Arrow Legrand
"Like a good neighbor, Preston is there. Yes, specifically Preston. From the short call we had today, I could tell he has worked here for enough time to know the ins and outs of getting the best rates on your policy. Ask for him when you call. Just trust me. As always though, just remember that customer service is ALWAYS more likely to respect you and help you more efficiently if you respect them first."
We responded:
"Thank you, Arrow, for your wonderful feedback! I'm delighted to hear that Preston was able to assist you effectively. We truly value the importance of mutual respect in customer service, and it's great to know that Preston made a positive impression. If you have any more questions, feel free to reach out to our office. We're here to help!"
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Taylor

March 1, 2025

5  out of  5
rating by Taylor
"Preston helped me get a lower rate than what I was paying. Great service."
We responded:
"Thank you, Taylor! I'm happy to know that Preston was able to assist you in securing a better rate. We appreciate your feedback and are here to help with any future insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Tiffany Chandler

Tiffany Chandler

February 20, 2025

5  out of  5
rating by Tiffany Chandler
"The team was very knowledgeable and made the process so smooth. I would recommend."
We responded:
"Wow, thank you for the five-star rating, Tiffany! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come."
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Brianna

February 3, 2025

5  out of  5
rating by Brianna
"I moved to Missouri from South Carolina and Preston made sure the process was easy and made sure I had the insurance I needed to feel at ease."
We responded:
"Thank you, Brianna, for sharing your experience! I'm glad Preston was able to make your transition smooth and ensure you had the right insurance coverage. If you have any more questions, feel free to reach out. We're here to help!"
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Glenda Simms

January 28, 2025

5  out of  5
rating by Glenda Simms
"Super nice people. I look forward to working with Kyle Proffitt. He didn't take long to win my confidence. He is very polite and knowledgeable. He made me feel very comfortable and quickly eased my worry of changing insurance."
We responded:
"Thank you, Glenda, for sharing your experience! I'm happy to hear that Kyle made you feel comfortable and confident with your insurance change. His polite and knowledgeable approach is truly valued. We're here to assist you with any future needs or questions!"
Profile photo of Kathy Dollar

Kathy Dollar

January 28, 2025

5  out of  5
rating by Kathy Dollar
"Nicole was incredibly helpful and saved us not only our auto and home insurance but our life insurance too!"
We responded:
"Thank you, Kathy! I'm so happy to hear that Nicole was able to assist you with your insurance needs. It's wonderful to know she could help with your insurance. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Paige Abbott

January 22, 2025

5  out of  5
rating by Paige Abbott
"Preston went above and beyond to help me with my insurance needs! He explained everything in a way that was easy to understand, and he was able save me quite a bit compared to my last insurance company! A+ for this office!"
We responded:
"Thank you, Paige, for your wonderful feedback! I'm so happy to hear that Preston was able to assist you effectively and provide clear explanations. It's fantastic that he could help you save money compared to your previous insurance company. We truly appreciate your A+ rating for our office! If you have any further questions or need assistance, feel free to reach out anytime."
Profile photo of Austen Hoover

Austen Hoover

January 18, 2025

5  out of  5
rating by Austen Hoover
"Nicole Deal has been great to work with! A+"
We responded:
"Thank you, Austen, for the fantastic feedback! I'm glad to know that Nicole has been great to work with. We appreciate your A+ rating and are here to help with any future needs or questions. Feel free to reach out anytime!"
Profile photo of Preston Abbott

Preston Abbott

January 17, 2025

5  out of  5
rating by Preston Abbott
"The staff here is extremely knowledgeable and professional. They were able to get me double the coverage for a lower price than what I was paying with my previous insurance company. They also helped me get my first life insurance policy, and the cost was significantly less than I had expected. I would easily recommend these folks to anyone looking for new or better insurance! They are a prime example of “like a good neighbor.”"
We responded:
"Thank you, Preston, for sharing your experience with us! I'm happy to know that our team was able to provide you with double the coverage at a lower cost and assist you with your policy. It's wonderful to hear that the cost was less than expected. We truly appreciate your recommendation and are always here to help with any future insurance needs or questions."
Profile photo of Dan Leeper

Dan Leeper

January 10, 2025

5  out of  5
rating by Dan Leeper
"Kyle made the process of switching insurance companies painless. Plus, I saved quite a bit of money compared to my former provider."
We responded:
"Thank you, Dan, for sharing your experience! I'm glad Kyle was able to make your transition to our insurance services smooth and hassle-free. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Joe Connelly

December 30, 2024

5  out of  5
rating by Joe Connelly
"Their agency is responsive and attentive. I appreciate the expertise in every question I’ve asked and would recommend their services to anyone!"
We responded:
"Thank you, Joe, for your wonderful feedback! I'm happy to know that our responsiveness and expertise have made a positive impact on your experience. Your recommendation means a lot to us. If you have any more questions or need any other assistance, feel free to reach out!"